Accessibility Statement

Our Commitment

Red Gem Tech is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The Red Gem Tech website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Compatibility with Browsers and Assistive Technology

The Red Gem Tech website is designed to be compatible with the following assistive technologies:

• Screen readers (including NVDA and VoiceOver)
• Screen magnifiers
• Speech recognition software
• Keyboard-only navigation

The website is also compatible with recent versions of major browsers, including Chrome, Firefox, Safari, and Edge.

Technical Specifications

Accessibility of the Red Gem Tech website relies on the following technologies:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Red Gem Tech assessed the accessibility of this website by the following approaches:

• Self-evaluation
• Automated testing using accessibility tools
• User testing with assistive technologies

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the Red Gem Tech website, there may be some limitations. Below is a description of known limitations and potential solutions:

• Videos: Some videos may not have captions or audio descriptions. We are working to provide alternatives. Please contact us for any specific video for which you need assistance.
• PDFs: Some of our older PDF documents may not be fully accessible. We are in the process of remedying these issues. Please contact us if you experience difficulties with a specific document.
• Third-Party Content: Some third-party content embedded in our website may not be fully accessible. We strive to use only accessible third-party content but may have limitations.

Feedback

We welcome your feedback on the accessibility of the Red Gem Tech website. Please let us know if you encounter accessibility barriers:

• Phone: [phone number]
• Email: [email address]
• Contact form: [URL to contact form]

We try to respond to feedback within 5 business days.

Formal Complaints

We aim to promptly respond to all accessibility-related requests. If you wish to make a formal complaint about the accessibility of our website, please contact our accessibility coordinator:

[Name of Accessibility Coordinator]
[Email address]
[Phone number]